How can we help?

iPhone: Settings → your name → Subscriptions → Edgewatch → Cancel Subscription.
Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Edgewatch → Cancel.

You keep Pro until the end of the period you paid for. Deleting the app or your account does not cancel the subscription.

Store purchases are refunded by Apple or Google, not by us. Apple: reportaproblem.apple.com. Google Play: open your order history in Google Play and choose “Request a refund”. If something went wrong on our side, email us and we’ll help make the case.

Open Account and tap Restore Purchases (or “Restore” on the Pro screen). Make sure you are signed in with the same Apple or Google account you used to buy. Still stuck? Email us with the date of purchase; don’t send card details.

No. We’d rather you use the free plan for as long as you like and upgrade only if it’s worth it. There is nothing that converts into a charge without you choosing a plan.

1. Check that notifications are allowed for Edgewatch in your device settings.
2. In Edgewatch, check the trader’s alert toggle on their profile and your notification settings (Account → Notifications: buys/sells, minimum trade size).
3. On Android, check battery optimisation isn’t restricting Edgewatch.
4. Alerts are grouped: several fills of one order arrive as one notification.

In Account → Notifications, raise the minimum trade size or turn off sells, or switch alerts off for busy traders. Each trader is also capped per hour.

Under 15 settled positions a trader gets no stars and we show “not enough data”. In our testing those traders were profitable only 25% of the time the next period.

Tap the trade to open it on Polymarket and compare. If ours is different, tell us: the trader address, the trade, and a screenshot. Data accuracy is the thing we care about most.

No. Edgewatch is information only. There’s no wallet, deposit, order or wagering in the app.

Email us from any address with your wallet address and how we can verify it’s yours (for example, a short signed message). We’ll review it.

In the app: Account → Delete Account. Or see how to delete your account, including by email.

Yes: write from any address and include the relay address shown in your iPhone settings (Settings → your name → Sign in with Apple → Edgewatch).